Our Customers want Service that is good and fast; that is what we aim in our program called ‘Quick Serve’. The Participating Dealers in this program make sure that our systems are integrated to deliver the Services on time. We ensure that the diagnosis is complete on the engine problem within a fixed time frame and repair options and time required to complete the repair are communicated to Customers immediately to enable them plan their business. All 4 hours or less repairs( 80 % of all repair ) are attended to immediately, to get the engine back on road on the very same day. Major Repairs are mostly completed within maximum of 3 days.
Cummins Quick Serve is like having your own maintenance Department available on demand!